Hello, I bought a new server, but all my servers were shut down for no reason, should I remind the customer when this happens?
Even if the data is re-examined, at least the customer will be prompted, instead of directly shutting down, right?：邪：
Server Ordering Issues
- xiaozeng
- Geschlossen
- Erledigt
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My server has also been shut down.I have provided information, and I haven't received any reply for two hours.
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Which OS are you using?
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You are responsible for everything, what happens on your servers. It looks like your server was abused/hacked, that's why it was shut down. So you have to contact netcup through e-mail and wait. And after that you have to wipe all of your servers, so they wont get abused again. But maybe you did something shady and got terminated because of it? We are not netcup, this is just a client-community, there is no official support here!
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Und ich frage mich immer warum ich zu spät dran bin für irgendwelche Angebotsserver nur weil ich nicht rund um die Uhr bestellen kann
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So geil, und wundert sich bei 140tb traffic, vermutlich bei nem 9€ server, warum gedrosselt wird
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Google translate:
CodeNetcup is just a lot of things. The last time I ordered two servers for black friday, I couldn't connect to my customer account, ultimately without success. Right now I'm ordering a server and the whole account is closed for me. I am really angry.You mentioned the following:
[...] and the entire account machine was shut down for me, saying that I had abused it, and I needed to provide information again [...]
It seems like you got a abuse notice for the software used on your servers. That either means you are doing things that are against the terms of service (like mining) or other people maliciously gained access to your machines.
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Did you really get an abuse notice?
Or are the servers suspended until you verify your identity again, like here:
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Dear Customers,
we have provided an explanation here and will close this thread:
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[netcup] Lars S.
Hat das Thema geschlossen.
