Beiträge von xiaozeng
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This is not a payment problem at all that affects the suspension of all servers. He suspended the server because he said that I abused it and required me to provide this information and that information again. I said I would not provide it. It took more than a month like this. All the servers that I pay for that have not expired will be suspended for me. What is the logic?
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I ordered three new servers and all the machines in my account were suspended on the second day. I was asked to provide this information, that information, and I said I would cancel all the servers. Why should I pay for the new servers I ordered? Even the server I ordered for last year's Christmas event was suspended.
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Question 1: (Account registration) This is not directly related to the account being locked. When I registered my account previously, I provided my personal information, but they insisted that I provide a business license for verification. After I provided it, they directly changed my account to a company account. I didn't pay attention and used it for half a year.
Question 2: Then during the last promotion, I ordered several new servers, but they accused me of server abuse and directly suspended my entire account, including the server that I had been using for almost half a year, which was also suspended despite not being involved in the new orders.
Question 3: The customer service asked me to continue providing information for verification, but I refused. They kept asking for different information and I eventually said I wanted to cancel all my servers. However, they still wanted me to pay for the unused servers.
Anyway, I can only say that netcup's current behavior is really unsightly. They ask customers for information all day long.