if they don't answer support email, if they don't even answer theyre 24/7 line, how will they properly handle deeper and harder problem my friend, will it be you that will solve my problem, no, will it be anybody that answer this thread no
so guess what again i'll say it just stfu 
you can't understand a easy situation i bet you have problem with harder one
if you dont understand that it raise big red flag atm, and that should raise for you or to whoever read this thread i guess you say it you don't understand, and it's too hard for you to understand.
the first product I ordered from Netcup was on a friday and it took until monday evening to get it. I did not have to go through id verification but I live in Germany and use a German Bank. Still someone had to look at this first time payment on monday I guess.
You are right to complain that it takes 4 days, but acceptance is the key as always. Venting in that language will trigger other forum members and their ad hominem replies triggered you back so you can enjoy this verbal ping pong while waiting for the server.
Once you have it I hope things will go smoother and you can calculate the 4 days cost of the server and write a mail to netcup that you expect full consideration for a duck or a coffee cup as reimbursement for your troubles.
That being said, Welcome to the forum
Hello mxm.k.marquetteand hello everyone,
We have been monitoring the discussion thread and would like to provide you with some information regarding your enquiry.
We can certainly understand your concern. There are currently delays in setting up servers. This is definitely not the norm, and our team is working urgently to resolve the issue. We apologise for the inconvenience.
As for the thread itself, the moderation team has received several reports regarding the tone of the discussion. We therefore strongly emphasise that abusive language is not permitted here. For this reason, we will close the thread now.
Kind regards
Sarah & the netcup team
