New to Managed Servers – basic questions about Plesk & domain setup

  • Hi everyone,

    I’m new to netcup and this is my first time working with a Managed Private

    Server. Until now I’ve always hosted my projects on shared hosting packages,

    so the managed server setup is a bit different for me.

    For reference, my product is: **Managed PS 2000 G12 iv NUE**.

    I currently have two issues and would really appreciate some guidance:

    1) Plesk interface language

    In Plesk I only see **German** as an available interface language.

    However, in my netcup Customer Control Panel my account language is set to

    **English**.

    Despite this, Plesk remains in German and does not offer English as an

    option.

    Is this normal for the “Managed PS 2000 G12 iv NUE” plan, or is there a way

    to enable the English language pack?

    2) Adding domains in Plesk

    When I try to add a domain in Plesk, I get the following error:

    “Dieser Domainname kann nicht verwendet werden, da er auf einem anderen

    Server aufgelöst wird. Um das Problem zu beheben, ändern Sie die Richtlinie

    unter ‘Tools & Einstellungen’ > ‘Unzulässige Domainnamen’ (unter

    ‘Sicherheit’) oder wenden Sie sich an Ihren Hosting-Provider.”

    In the Managed version of Plesk, the menu “Unzulässige Domainnamen” is not

    available, so I cannot change this policy myself.

    I need to add domains before changing DNS, because I prepare and test my

    sites via the hosts file. At the moment, Plesk does not allow me to add any

    domain that resolves elsewhere.

    If anyone has experience with netcup Managed Private Servers or this

    specific package, I would be very grateful for your advice.

    Thanks in advance!