Hello, I’m a bit confused. Normally I had been paying the invoice at 25-26 of each month, this time it was weekend so I thought I’d receive it later but didn’t, no reply in support request for a week.
In future invoice items it shows on 25.07.26 I should have recieved it, but still haven’t. Another weird thing is it says “Your individual billing date is 9th of the month”, which is weird as it contradicts the previous invoices and the future invoice items cards, so what do I do now? There is no option to pay. I’ve had the server for 3 months and can’t afford it shutting down while I’m away on vacation.
Invoice not received, 1 week late
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Abeez -
3. August 2026 um 02:06 -
Erledigt
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Es scheint als würdest du die nächste Rechnung für alle Server am 9.8. erhalten.
Ob du etwas verpasst hast, siehst du im ccp.
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Alright, I just hope there will be no problems with invoices that’s all, thanks though!
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Wenn ich mal eine Rechnung vergesse, erhalte ich am letzten Fälligkeitstag nochmal eine Erinnerung per email und kann noch rechtzeitig zahlen.