Support delayed - always

Hello mr_xero

we had a quick look at this, according to Tickets, the first response to your request was sent to the email address you provided just two hours later.

As far as we can see, the issue has since been resolved with the help of support.
If there are any open questions, we kindly ask you to get back to the support team.
Thank you!

Best regards

Sarah & the netcup team