I am unable to log in to my Server Control Panel, and I do not see any option available to access it. I have already contacted your support team, and they informed me that I do not have any active plan, but I have purchased a plan. There is no SCP Auto login option showing in my overview tab. Please if anybody can help
Unable to Login to Server Control Panel
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Zorosuke -
13. August 2025 um 19:57 -
Erledigt
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Dear Zorosuke,
Thank you for your message and welcome to netcup.
I have just replied to your ticket with more information.
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Thank you for the clarification and the update. I appreciate your efforts in resolving the resource shortage in Amsterdam and will wait for the setup to be completed.
Please let me know once my server and SCP credentials are ready.
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Thank you for your update. However, it has now been more than a day since your last email, and I still have not received my Server Control Panel (SCP) credentials or system details.
Could you please let me know the current status and expected timeline for the setup?
I appreciate your assistance in resolving this matter promptly.
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Hi Zorosuke,
As you probably have already seen, the order was set up today and you should have received the credentials via email. We apologize for the delay.
Have a nice weekend.