Order Limit

    Hello.

    I recently joined NetCup and given that the price to performance ratio is very very good, i decided to move all of my cloud servers from OVHCloud and etc to NetCup, however it seems that I can't order more than 5 servers. I submitted a ticket 2 days ago and I still haven't got an answer. is this normal?

    It is temporary due to high demand

    google translate of status page:

    "Due to high demand since December 19, 2024, an order limit of 5 products per customer account applies in the “Server” category. This measure is intended to ensure that as many customers as possible can benefit from our products. As soon as the limit is lifted, a corresponding update will be made. We are working intensively to be able to meet demand again in the usual capacity soon. Thank you very much for your understanding."

    They have been overwhelmed with tickets since the Christmas promotion.

    On the 27th, they suspended the phone service in an attempt to regularize the service via ticket.

    I believe they are receiving a large number of new customers.

    To get to the point of limiting the number of servers per user, things are going well and new customers are coming.