Did not receive refund

Hi, I requested a full refund in SCP because I was not satisfied with the product (used satisfaction guarantee) and I still did not receive the refund.

I used PayPal and card to fully pay the invoice (my PayPal balance did not have enough money to pay it full).

I refunded it on april 8.

When will I get the refund?

Where do I get the refund? (Card or PayPal)

Hi!

Thanks for the information, I couldn't find anything regarding this subject, and I am new at Netcup, so I don't know how things are here.

Thanks again for the help.