it is to discriminate against our Chinese customers. After all, this is not the first time you have done this. All Chinese customers have this problem, not just me
It is not. As a German customer, I also had to send in a picture of myself with my ID and a piece of paper with the order number on it. In addition, I had to certify myself over the phone. I even had to do this twice, because I created another customer account for my sports club.
