Beiträge von nbari

Sorry but goodbye.

I had to move out due to the current situation, support ticket still open, I know you guys are doing your best, but the problem persists and is affecting all my services.

It is a very unfortunate situation since the service was working perfectly, I really never ever had an issue until now.

I hope this problem gets fixed soon and please after fixing it, post a detailed postmortem, It would be very helpful to understand what happened and learn from it, this will be something that could give me the confidence to know that services are up again and why not consider coming back again as a happy customer.

This was working fine for years, I never had any issue, service was "perfect", the support team as confirm they found the issue and are working on it but unfortunately seems that is taking more than expected to fix the problem.

In my case randomly works, but is affecting all my services since also adds multiple timeouts to the responses.

Hope this could be fixed soon.

probably related: https://forum.netcup.de/netcup…e-routing-q-a/#post138294

I can reach ping/traceroute some hosts like:

ping6 ipv6help.de

ping6 h3tzner.de (The message contains censored ... )

But I can't reach ipv6.google.com, cloudflare.com etc. (randomly works, but most of the time not)

I don't know if this could be related: https://forum.netcup.de/netcup…350-backbone-routing-q-a/

I can reach ping/traceroute some hosts like:

ping6 ipv6help.de

ping6 h3tzner.de (The message contains censored )

But I can't reach ipv6.google.com, cloudflare.com etc. (randomly works, but most of the time not)

Probably related: https://forum.netcup.de/admini…work-is-down-unreachable/

traceroute6: Warning: one.one.one.one has multiple addresses; using 2606:4700:4700::1001

traceroute6 to one.one.one.one (2606:4700:4700::1001) from 2a03:4000:36:4c6::1, 64 hops max, 20 byte packets

1 2a03: 4000: 36 :: 2 0.562 ms 0.371 ms 0.576 ms

2 2a00:11c0:47:3::32 0.757 ms 0.347 ms 0.369 ms

3 * * *

4 * * *

5 * * *

6 * * *

7 * * *

8 * * *

9 * * *

I confirm is also not working from the linux rescue system (grml)

The VM that was working now is failing again:

traceroute6 to google.com (2a00:1450:4016:804::200e) from 2a03:4000:26:1fd::1, 64 hops max, 20 byte packets
 1  * * *
 2  * * *
 3  * * *
 4  *

I am using FreeBSD but has been working perfectly for years, this is indeed the first issue I have (something very good to say to be honest)

Same problem from your side? for now only 1 VM started to work but all others have issues.

traceroute6 to google.com (2a00:1450:4001:809::200e) from 2a03:4000:40:218::1, 64 hops max, 20 byte packets
 1  * * *
 2  * * *
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *

In another VM, It just started to work:

> traceroute6 google.com
traceroute6 to google.com (2a00:1450:4016:804::200e) from 2a03:4000:26:1fd::1, 64 hops max, 20 byte packets
 1  2a03:4000:26::3  0.278 ms  7.619 ms  5.429 ms
 2  2a00:11c0:47:3::20  2.210 ms  0.782 ms  0.723 ms
 3  2a00:11c0:47:1:47::141  3.768 ms  3.718 ms  3.789 ms
 4  2001:4860:1:1::6bc  3.989 ms  3.793 ms  3.702 ms
 5  2001:4860:0:11e1::f  4.608 ms
    2001:4860:0:11e2::2  3.858 ms  3.794 ms
 6  2001:4860::8:0:cb95  10.934 ms  11.122 ms
    2001:4860::c:4000:f873  5.428 ms
 7  2001:4860::c:4001:e5d7  10.999 ms
    2001:4860::c:4001:e5e9  14.678 ms
    2001:4860::c:4001:5638  10.575 ms
 8  2001:4860::9:4000:cf86  10.935 ms
    2001:4860::9:4001:5634  11.889 ms  10.899 ms
 9  2001:4860:0:1::35c3  10.855 ms
    2001:4860:0:12::1  10.733 ms
    2001:4860:0:1::35c1  10.706 ms
10  2001:4860:0:1::35c3  10.398 ms
    2001:4860:0:1::35c1  11.549 ms
    2001:4860:0:1::35c3  10.219 ms
11  muc12s05-in-x0e.1e100.net  10.541 ms  10.942 ms  10.784 ms

Zitat von timkoop

What do you mean by "all IPv6 networks"?

At least in all the VM's I have, the IPv6 networks are unreachable, I can't either ping VM's within netcup.

All IPv6 network is down/unreachable, is there any maintenance window running or known issues?