Hello everyone,
I have already completed the payment for my server and also contacted netcup support via email. Unfortunately, I have not received any response yet, and the server is still not activated.
Does anyone know how long the activation usually takes after payment is received? Is there a better way to check the activation status or contact the responsible team?
I prefer not to share customer numbers or invoice details publicly. If a netcup staff member sees this, I can provide the necessary information privately or through the support ticket.
Thank you in advance.