I do not see
anything offhand with the IP ([font="]MY IP ADRESS[/font])
that would be preventing your mail from reaching our customers.
You may be able
to find additional information on common delivery questions at the Outlook.com
Postmaster Site found at [font="]http://postmaster.msn.com/ I would like to highlight some key areas that I believe
are appropriate to your company.[/font]
· Outlook.com has created
the Smart Network Data Services (SNDS) program. This is a service that
helps legitimate email senders work with their customers and partners to reduce
spam originating from their IP. To register, please go to [font="]http://postmaster.msn.com/snds/ This program allows a sender to monitor the 'health' of
their IPs. [/font]
·
Monitor user
complaints. Outlook.com also has a sender complaint feedback loop program
called the Junk Email Reporting Program (JMRP). Enrollment in this free
program will benefit you as a sender as it will keep your email lists updated
and populated with interested Outlook.com customers. This program will help you
to remove those Outlook.com customers who do not want to receive emails from
your company. If you are interested in joining this program, please visit [font="]https://postmaster.live.com/snds/JMRP.aspx?wa=wsignin1.0.[/font]
While using the
SNDS tool and enrollment in the JMRP will not allow emails from your mail
servers to bypass our filters, these are in place to help legitimate companies
deliver their emails to Outlook.com customers.
Apply for the Sender Score Certified Mail
program.
If you are doing all the above and you continue to have
deliverability issues, you may wish to consider joining the Sender Score
Certified Mail Program, a third party program administered by Return Path, Inc.
Many legitimate mailers and marketers have qualified and joined this program to
improve mail deliverability and decrease email from being filtered to the Junk
E-mail Folder. Sender Score (www.senderscorecertified.com) is the only service to which we subscribe
The
troubleshooting steps in this email are recommendations only. Microsoft makes
no guarantees that following these steps will guarantee deliverability to MSN, Outlook.com,
or Live.com customers.
For more
detailed information about best sending practices to Outlook.com users, please
review the following white paper: [font="]http://download.microsoft.com/…272fb/enhance_deliver.pdf [/font]
Sincerely,
Deepak.R
Outlook.com Deliverability Support
