Beiträge von JasonSnow

Zitat von DejavuMoe

I have an RS1000 G12 Pro from the eastern US, starting with the Netcup Root Server G12. Due to numerous active discounts, the current performance in Geekbench 5 is significantly lower than the CPU scores of the G11 and G9.5. This should be reflected in the performance of a large number of users.

I hope the community support staff can report these issues and situations to the internal team. The RS1000 G12 Pro and VPS 1000 G12 have virtually identical CPU benchmark performance, meaning the exclusive performance of the root server no longer offers any advantage. This will damage Netcup's credibility and the reputation of new users.

I hope the Netcup team takes this problem seriously and optimizes it.

To be honest, I don't know if they are looking into this. My issue has been going on for two months now, and I can see that they are planning another sale starting today. My root server's performance is worse than shared vps from other providers with less CPU cores and older CPU generation.

At this point, I don't have any hope that netcup is fixing this issue, good thing my minimal contract term is 3 months, I will just lose money for these 3 months. Its sad, I really thought netcup is a reputable provider with decent performance.

Zitat von xgkp

https://browser.geekbench.com/v6/cpu/16273496

RS 2000 G12 Pro NUE 1M OKT25

Code

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#              Yet-Another-Bench-Script              #
#                     v2025-04-20                    #
# https://github.com/masonr/yet-another-bench-script #
# ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## #

Mon 26 Jan 16:58:49 CET 2026

Basic System Information:
---------------------------------
Uptime     : 15 days, 21 hours, 9 minutes
Processor  : AMD EPYC 9645 96-Core Processor
CPU cores  : 8 @ 2296.548 MHz
AES-NI     : ✔ Enabled
VM-x/AMD-V : ❌ Disabled
RAM        : 15.6 GiB
Swap       : 16.0 GiB
Disk : 991.1 GiB
Distro     : Debian GNU/Linux 13 (trixie)
Kernel : 6.12.63+deb13-amd64
VM Type    : KVM
IPv4/IPv6 : ✔ Online / ✔ Online

IPv6 Network Information:
---------------------------------
ISP        : netcup GmbH
ASN        : AS197540 netcup GmbH
Host       : Netcup KVM VIE
Location   : Vienna, Vienna (9)
Country    : Austria

fio Disk Speed Tests (Mixed R/W 50/50) (Partition /dev/vda1):
---------------------------------
Block Size | 4k            (IOPS) | 64k           (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 169.73 MB/s  (42.4k) | 1.16 GB/s    (18.2k)
Write      | 170.18 MB/s  (42.5k) | 1.17 GB/s    (18.3k)
Total | 339.92 MB/s (84.9k) | 2.33 GB/s (36.5k)
           |                      |
Block Size | 512k          (IOPS) | 1m            (IOPS)
  ------   | ---            ----  | ----           ----
Read       | 1.21 GB/s     (2.3k) | 1.71 GB/s     (1.6k)
Write      | 1.28 GB/s     (2.5k) | 1.83 GB/s     (1.7k)
Total | 2.50 GB/s (4.8k) | 3.55 GB/s (3.4k)

iperf3 Network Speed Tests (IPv4):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
-----           | -----                     | ----            | ----            | ----
Clouvider       | London, UK (10G)          | 2.70 Gbits/sec  | 2.33 Gbits/sec  | 14.8 ms
Eranium         | Amsterdam, NL (100G)      | 2.70 Gbits/sec  | 2.34 Gbits/sec  | 10.3 ms
Uztelecom | Tashkent, UZ (10G) | 2.05 Gbits/sec | busy | 80.2 ms
Leaseweb        | Singapore, SG (10G)       | 734 Mbits/sec   | 7.23 Mbits/sec  | 151 ms
Cloudider | Los Angeles, CA, US (10G) | 1.08 Gbits/sec | 654 Mbits/sec | 151 ms
Leaseweb | NYC, NY, US (10G) | 1.91 Gbits/sec | 2.05 Gbits/sec | 92.4 ms
Edgoo | Sao Paulo, BR (1G) | 969 Mbps | 621 Mbps | 213 ms

iperf3 Network Speed Tests (IPv6):
---------------------------------
Provider        | Location (Link)           | Send Speed      | Recv Speed      | Ping
-----           | -----                     | ----            | ----            | ----
Clouvider       | London, UK (10G)          | 2.19 Gbits/sec  | 2.30 Gbits/sec  | 14.8 ms
Eranium         | Amsterdam, NL (100G)      | 2.70 Gbits/sec  | 2.30 Gbits/sec  | 10.3 ms
Uztelecom | Tashkent, UZ (10G) | busy | 1.21 Gbits/sec | 80.3 ms
Leaseweb        | Singapore, SG (10G)       | 1.08 Gbits/sec  | 1.04 Gbits/sec  | 151 ms
Cloudider | Los Angeles, CA, US (10G) | 1.07 Gbits/sec | 834 Mbits/sec | 151 ms
Leaseweb | NYC, NY, US (10G) | 2.17 Gbits/sec | 2.04 Gbits/sec | 92.9 ms
Edgoo | Sao Paulo, BR (1G) | 840 Mbps | 327 Mbps | 213 ms

Geekbench 6 Benchmark Test:
---------------------------------
Test            | Value
                |
Single Core     | 1830
Multi Core      | 8078
Full Test       | https://browser.geekbench.com/v6/cpu/16273496

YABS completed in 13 min 13 sec

Alles anzeigen

runs as expected maybe your host is overbooked/overloaded

I agree the node I am on is oversold, but its been 2 months, surely netcup can do something about it.

At this point, I don't think there is anything I can do, except to eat the cost and not buy any more root server.

To be honest, I am very disappointed. I had one older root server, i believe it is G11, that one has decent performance, I started recommending Netcup to others and are planning to move more sites to Netcup, after this incident, I don't think I will.

Zitat von Mr.42

It sure does, but perhaps some underlying code is doing wrong stuff.
My RS G12 is working just fine, as you can see by the numbers above.

I think they oversold. Below is the response I got from the support on Jan 9th. This seems like they are aware of this issue and others have reported the same issue as well.

From what others are saying online, they all got the root servers thought sales, like black Friday, cyber Monday and etc. All with the new line of root server, older lines of root servers are fine.

Zitat

We would like to inform you that we are currently working together with the responsible internal teams on a comprehensive analysis of the reported performance deviations. The data you have supplied is being evaluated collectively alongside other recent customer reports in order to identify common patterns and potential underlying causes.

Zitat von SiebenG

I would run a yabs in the rescue system and open a ticket with its result.

If it shows that same poor benchmark, support will help you. A single core yabs should be around 1700 to 2000 on G1@s2.

SiebenG Is there another way to contact support?

I contacted them, and the last response I got from them is on Jan 9th. I contacted them 2 or 3 times after that, no answer from them at all. Not sure what else I can do at this point.

Zitat von vdbhb59

Yes, but that means the same thing, what we are keeping on saying. The new G12 are not at all worth it. Wish NC paid attention to such complaints, rather than just focus on sales, and useless stuff.

Agree, there is another sale in a few days, but I am staying far away from it as possible.

Zitat von vdbhb59

@sudoNoSleep my older gen has similar benchmarks, while any newer ones, the benchmarks are lowest or pathetic. You can see not just here, but everywhere on the www. Not even sure what stuff NC is giving us, but they are nowhere near to the old Gen ones we have

I saw many posts online too saying the same thing, I just don't understand how Netcup think this is ok, this is ruining their reputation as a reliable host.

Hi,

I got a new root server around November last year, but I noticed the server is extremely slow since day 1, only 306 Single-Core Score and 954 Multi-Core Score. I thought maybe they oversold during the black Friday/cyber Monday deals, and they will add more server resources later on, plus I have a pretty good experience with the previous line of root server, these were the reason why I didn't cancel within the first 14 days. But I ran the bench over many days, the results are the same, see https://browser.geekbench.com/v6/cpu/15799844

The server is pretty much unusable at this performance level. Is anyone having the same issue with me?

I contacted the support about a month ago, but it seems like nothing can be done. Just curious to see if this is the normal performance with the new root server line with AMD EPYC 9645.