Beiträge von Shozi

    Hi everyone,

    I’m having a serious problem with a new Netcup Root Server. Since I bought it, I can’t get the network working at all.

    • I’ve done 15+ fresh installations of AlmaLinux 9.6 (Minimal) directly from the Netcup SCP.

    • Every time, the installation finishes, but the server is not pingable and has no network access.

    • Only VNC works - SSH or ping on the assigned IP fails.

    • I haven’t changed anything manually, just fresh installs.

    Details from the last reinstall:

    Code
    AlmaLinux 9.6 (Sage Margay) - minimal
    IP Address: xxx.xxx.xxx.xxx

    From VNC, I can see cloud-init errors like this:

    Code
    Error: Failed to download metadata for repo 'appstream':
    Curl error (6): Couldn't resolve host name for https://mirrors.almalinux.org

    So it looks like DNS/networking never comes up after install.

    I opened a ticket with Netcup, but it’s been more than 24 hours without a reply, and I urgently need to move data from another datacenter.

    Has anyone run into this before on a Netcup Root Server? Any suggestions on how I can fix this myself (network config, driver issue, etc.), or should I push Netcup to do a manual OS reinstall?

    I’ve attached a screenshot from VNC showing what happens during the installation.

    Any help would be greatly appreciated.