Beiträge von ozp

Thank you!

Hello Netcup Community,

I’m still unclear on how backups function, despite reviewing the control panel description and contacting support. Here are my questions:

1. Backup Slot Usage:
   • The control panel says I have 1 backup slot available. What does this mean? For example:
     • If I create a backup today, will it occupy the slot until I delete it manually?
     • Or is the slot automatically freed up after the backup is deleted (e.g., after 48 hours)?
2. 48-Hour Retention:
   • The description states backups are stored on S3 for 48 hours. Does this mean:
     • Backups are automatically deleted after 48 hours, requiring me to generate a new backup every two days?
     • Or can I manually delete/overwrite backups before the 48-hour period ends?
     • Or it is being done automatically by the backup system?
3. Restoration Process:
   • To restore a backup, the documentation mentions uploading it via S3 and importing it as an image. Is this entirely self-service through the control panel, or does it require Netcup staff intervention?

Important: The support team previously directed me to Webhosting backup articles, which do not apply to KVM vServers. Any official documentation or step-by-step guides for vServer backups would be greatly appreciated.

Thank you!