Beiträge von krby

This doesn't help you, but my signup process basically worked:
* Jan 6 evening (US Time). Ordered a Root Server on Jan 6th evening (US time), I made a mistake on the customer info, so it was rejected overnight.
* Jan 7 morning (US Time) Re-ordered a Root Server (about 4PM in German) and withing 10 minutes I got an email saying I had to go through verification. I chose Stripe, did it right away.
* Jan 7 morning (US Time) I got credentials for CCP about a minute after doing verification (or maybe while I was doing it?), but CCP had no orders shown for me. I decided to let it wait a day.
* Jan 7/8 overnight (US Time) Got emails with credentials to SCP and information about the server. When I got up, it was available.

So the summary is: About 24hrs after I submitted a correct order and did Stripe verification, I had my Root Server in Manassas.
It's possible diff data centers have different backlogs or my ID verification was faster/easier somehow. I wrote this just to say that at least in one case, they delivered about what I expected.

Question answered: The original order was processed and showed up in my account.

I placed an order as a new customer earlier today. I got my account approved and went through the Stripe ID verification. I also have CCP login info, have logged in, changed my password, and added MFA. But, I don't see the Root Server I ordered in the CCP UI. Do I need to wait? Should I order it again? Unclear what I need to do next.