When I try to disburse credit memo in CCP I got that error, support was unfortunately unable to help me with that issue (NCSUP-662409, after few messages with them, I got ghosted - no response from 29.07 :/). I already got paid twice (month and two months ago) to this bank account and the only invoice I paid - got paid by card.
Can you guys suggest any other solution?
I recently opened a new business account with Netcup under my sole proprietorship. I currently use only one low-cost server and actively participate in your affiliate program.
Last month I paid around 24 EUR for services. This month, I received a negative invoice (credit note) for -17 EUR due to affiliate earnings.
For accounting purposes, I would like to clarify the following:
If my affiliate earnings eventually exceed the total amount I have paid to Netcup, will Netcup continue issuing negative invoices (credit notes), or will I be required to issue an invoice to Netcup instead? I haven't found any info about this in the docs.
