Beiträge von vbsbart

  • ordered 2 x server VPS 2000 G10 by accident, no cancel possible ?

    hello


    i'm already a customer for more than a year with 2 vps servers, i could use a 3rd one so i ordered a VPS 2000 G10 server.

    for some reason the server was 2 x in my basket and i ordered 2 x a VPS 2000 G10 server
    i directly sended a mail that this is a mistake and that i only need 1 server and if they could cancel the second one

    first i get a email that this is not possible for corporate users, when i mailed back about it and point to the 30 days refund they said both servers are already activated so not possible
    i have to pay both servers... FOR A YEAR !!! so that costs me a extra 156 euro for a second server that i don't need.

    I was wondering if this is normal behavior or did i just have the wrong person that emailed me this answers ?


    thanks in advance