Beiträge von sepehr123456
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And if it takes too long, you can contact the support.
how can i ask for a refund? can you send me the designated Email?
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If so, netcup will inform you
Just wait a bit.
ok thanks
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Then the server is not set up yet.
When this is done, you will receive an email, with the credentials to the SCP
this is my first server from them. do i have to pay y first bill first then they will send it to me?
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Is this your first product?
i think sometimes its Prepayment. So you first have to pay the bill to resive your Server...
yes this is my first product. i have to pay them the first bill to recive it first?
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Yes. This could be the reason.
Do you see the server as a product in your CCP?
no i cannot see anything in the product section.
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Nothing to fix here, it is clearly stated in the product description, the billing period is 6 months, see "https://www.netcup.eu/bestellen/produkt.php?produkt=2991"
Also, before ordering a server or another product you should read the Terms and Conditions: "https://www.netcup.eu/bestellen/agb.php"
Regarding accessing your server, you should have gotten an e-mail with information on how to do that.Check your E-Mail Spam folder.
Maybe the server is not yet setup for you, so you have to wait until it is, but normally this should not take a long time.Otherwise maybe you should contact Netcup support.
Most things you asked should be self-explanatory just by looking at the available sections in the ServerControlPanel (SCP).
yep i though the 6 month billing is optional not mandatory.
i have received the CCP Email, but not the SCP Email.
i though that everything that i needed to do was in CCP and when i couldnt find what i needed i thought that something is wrong.
i am pretty sure that i can handle the rest in SCP IF i can access it because they have not sent me the email with my user and pass yet.
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Are you sure you should get a server then? Maybe a managed server is more suitable for you. What do you want to realize?
i have a good amount of pro experience with computers and programming but i have never worked with servers before. there is a first time for everything.
i want to use it as a VPN which is not particularly complex to do.
can you tell me where i can find the SCP credentials?
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whoppps that is my bad. though that is a option that i can opt out of.
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Because you will find the server in SCP, not in CCP
they only sent me the credentials for CCP, where can i find user and pass for SCP?
sorry i am a noob, i have never worked with servers before
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i cannot find anything in CCP regarding my servers. there is nothing there.
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i am not familiar with net cup and how things work around here.
first i ordered one VPS 200 G10s iv, but they invoiced me for 6 of them, right now i am trying to fix that.
how can i start using my server? in other hostings you can clearly see the section for it. i might be looking at the wrong place so can you guys give me a broad step by step view on how to access my server?
i see no SSH key, i see no option as to what OS is installed.
if someone could help me here it would be great.
thanks and have a good day.
