I ordered two servers, but they are not associated with my account, how can I fix it? I didn't choose my account when I placed the order, I chose my email address to place the order.
Do I have to re-register my account to get the servers now?
Server order ordering problems
- xiaozeng
- Erledigt
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Hi xiaozeng,
since your issue seems to be very individual I suggest to reach out to our customer support via mail@netcup.de to solve the issue.
Unfortunately we cannot help you with this in this forum.
Thank you! -
The customer service replied to me, and no one later solved my problem.
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I have contacted customer service, customer service is being resolved, thank you for your answers
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Hello, what time does customer support usually work, I want to get the server early.
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what time does customer support usually work
Your answer is shown on the website regarding support
Mail: https://www.netcup.eu/kontakt/
Phone: https://www.netcup.eu/kontakt/telefonsupport.php
Timezone: CET (GMT+1)
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