hi,
apologies if this is not the right place to post.
I've ordered a server on the 26th of January, and supplied the proof of address and identity as requested (first time ever asked to do this by a private company).
After one week from the date of my order, I tried to phone and was told just "to be patient". The operator sounded everything except friendly.
So, I have now no idea what the status of my order is.
Is this the level of customer support I have to expect going forward?