i need some help

  • i am not familiar with net cup and how things work around here.

    first i ordered one VPS 200 G10s iv, but they invoiced me for 6 of them, right now i am trying to fix that.

    how can i start using my server? in other hostings you can clearly see the section for it. i might be looking at the wrong place so can you guys give me a broad step by step view on how to access my server?

    i see no SSH key, i see no option as to what OS is installed.

    if someone could help me here it would be great.

    thanks and have a good day.

  • first i ordered one VPS 200 G10s iv, but they invoiced me for 6 of them, right now i am trying to fix that.

    A server is charged 6 months in advance.

    how can i start using my server? in other hostings you can clearly see the section for it. i might be looking at the wrong place so can you guys give me a broad step by step view on how to access my server?

    The best way is to log into the SCP via the CCP.

    i see no SSH key

    You have to create the SSH key yourself and store it in the SCP, for example with PuTTYgen.

    i see no option as to what OS is installed.

    There is no OS installed, you can do that yourself in the SCP via "Media" and then "Images".

    [RS] 2000 G11 | 2x 1000 G12 Pro | 2x Vincent van Bot | Piccolo | Piccolo ARMore

    [VPS] 2000 ARM G11 | 1000 G9 | 500 G11s | mikro G11s | 4x nano G11s | 4x piko G11s
    [WH] 8000 SE | 4000 SE | 2000 SE | 2x Spezial

  • i cannot find anything in CCP regarding my servers. there is nothing there.

    Because you will find the server in SCP, not in CCP

    [RS] 2000 G11 | 2x 1000 G12 Pro | 2x Vincent van Bot | Piccolo | Piccolo ARMore

    [VPS] 2000 ARM G11 | 1000 G9 | 500 G11s | mikro G11s | 4x nano G11s | 4x piko G11s
    [WH] 8000 SE | 4000 SE | 2000 SE | 2x Spezial

  • sorry i am a noob, i have never worked with servers before

    Are you sure you should get a server then? Maybe a managed server is more suitable for you. What do you want to realize?

    [RS] 2000 G11 | 2x 1000 G12 Pro | 2x Vincent van Bot | Piccolo | Piccolo ARMore

    [VPS] 2000 ARM G11 | 1000 G9 | 500 G11s | mikro G11s | 4x nano G11s | 4x piko G11s
    [WH] 8000 SE | 4000 SE | 2000 SE | 2x Spezial

    Like 3
  • Are you sure you should get a server then? Maybe a managed server is more suitable for you. What do you want to realize?

    i have a good amount of pro experience with computers and programming but i have never worked with servers before. there is a first time for everything.

    i want to use it as a VPN which is not particularly complex to do.

    can you tell me where i can find the SCP credentials?

  • first i ordered one VPS 200 G10s iv, but they invoiced me for 6 of them, right now i am trying to fix that.

    Nothing to fix here, it is clearly stated in the product description, the billing period is 6 months, see "https://www.netcup.eu/bestellen/produkt.php?produkt=2991"

    Also, before ordering a server or another product you should read the Terms and Conditions: "https://www.netcup.eu/bestellen/agb.php"
    Regarding accessing your server, you should have gotten an e-mail with information on how to do that.

    Check your E-Mail Spam folder.
    Maybe the server is not yet setup for you, so you have to wait until it is, but normally this should not take a long time.

    Otherwise maybe you should contact Netcup support.

    Most things you asked should be self-explanatory just by looking at the available sections in the ServerControlPanel (SCP).

  • Nothing to fix here, it is clearly stated in the product description, the billing period is 6 months, see "https://www.netcup.eu/bestellen/produkt.php?produkt=2991"

    Also, before ordering a server or another product you should read the Terms and Conditions: "https://www.netcup.eu/bestellen/agb.php"
    Regarding accessing your server, you should have gotten an e-mail with information on how to do that.

    Check your E-Mail Spam folder.
    Maybe the server is not yet setup for you, so you have to wait until it is, but normally this should not take a long time.

    Otherwise maybe you should contact Netcup support.

    Most things you asked should be self-explanatory just by looking at the available sections in the ServerControlPanel (SCP).

    yep i though the 6 month billing is optional not mandatory.

    i have received the CCP Email, but not the SCP Email.

    i though that everything that i needed to do was in CCP and when i couldnt find what i needed i thought that something is wrong.

    i am pretty sure that i can handle the rest in SCP IF i can access it because they have not sent me the email with my user and pass yet.