Root server doesn't start

  • Hello all


    I am stuck with an issue.


    INFO 26-Dec-2022 01:16:51 new snapshot created
    INFO 26-Dec-2022 01:17:29 snapshot exported
    ERROR 26-Dec-2022 02:13:04 ???log.SnapshotExport.do???


    Now the root server is in a state of ... broken?
    I tried to remove the snapshot (ERROR), Storage optimization (Storage optimization finished with an error) and start the server (an error occured).

    What should I do now? I was thinking of Emergency Support, but since it was me pushing the buttons I am not quite sure if I created this mess or if it is a Netcup error.




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    Apologies for any and all mistakes. I'm a moron. Also, not German 😅

    RS 4000 G9.5 VIE SE ADV22 | FreeBSD 14 • VPS 1000 ARM G11 VIE | Debian 12

  • Thanks. Problem is that I'm not sure if Netcup is to 'blame' or not. I think I should not be able to break any VM from at least trying to boot by clicking a few buttons in a web interface.


    Anyway, I called the emergency support at 12:15 and he 'saw the error' and 'would take care of it'. We're an hour ahead now and the server is still offline.
    I hope he doesn't require me to reply to an email or something, because guess what's one of the things not working with this VM down... my email!


    Note to self: don't use an email address to communicate with a hoster, where that address is hosted by said hoster 🤡

    Apologies for any and all mistakes. I'm a moron. Also, not German 😅

    RS 4000 G9.5 VIE SE ADV22 | FreeBSD 14 • VPS 1000 ARM G11 VIE | Debian 12

  • Note to self: don't use an email address to communicate with a hoster, where that address is hosted by said hoster 🤡

    yes, that's one of the first lessons everyone with an own email server learns :) don't forget to configure this external email address on your PC / mobile phone, that you have easy access in case of problems;)

  • 14:30 Server started

    Thank you, Netcup Emergency Support


    Now I just wonder if I can make a new snapshot and export it without breaking things. I'll ask Netcup tomorrow, it's not urgent.

    Apologies for any and all mistakes. I'm a moron. Also, not German 😅

    RS 4000 G9.5 VIE SE ADV22 | FreeBSD 14 • VPS 1000 ARM G11 VIE | Debian 12

    Einmal editiert, zuletzt von Mr.42 ()

    Ente gut, alles gut 3