Root server doesn't start

  • Hello all


    I am stuck with an issue.


    INFO 26-Dec-2022 01:16:51 new snapshot created
    INFO 26-Dec-2022 01:17:29 snapshot exported
    ERROR 26-Dec-2022 02:13:04 ???log.SnapshotExport.do???


    Now the root server is in a state of ... broken?
    I tried to remove the snapshot (ERROR), Storage optimization (Storage optimization finished with an error) and start the server (an error occured).

    What should I do now? I was thinking of Emergency Support, but since it was me pushing the buttons I am not quite sure if I created this mess or if it is a Netcup error.




    pasted-from-clipboard.pngpasted-from-clipboard.png

    Apologies for any and all mistakes. German is not my native language.

    VPS 2000 ARM G11 SE NUE OST24 | FreeBSD 14 • VPS nano G11s | Debian 12

  • Thanks. Problem is that I'm not sure if Netcup is to 'blame' or not. I think I should not be able to break any VM from at least trying to boot by clicking a few buttons in a web interface.


    Anyway, I called the emergency support at 12:15 and he 'saw the error' and 'would take care of it'. We're an hour ahead now and the server is still offline.
    I hope he doesn't require me to reply to an email or something, because guess what's one of the things not working with this VM down... my email!


    Note to self: don't use an email address to communicate with a hoster, where that address is hosted by said hoster 🤡

    Apologies for any and all mistakes. German is not my native language.

    VPS 2000 ARM G11 SE NUE OST24 | FreeBSD 14 • VPS nano G11s | Debian 12

  • Note to self: don't use an email address to communicate with a hoster, where that address is hosted by said hoster 🤡

    yes, that's one of the first lessons everyone with an own email server learns :) don't forget to configure this external email address on your PC / mobile phone, that you have easy access in case of problems;)

  • 14:30 Server started

    Thank you, Netcup Emergency Support


    Now I just wonder if I can make a new snapshot and export it without breaking things. I'll ask Netcup tomorrow, it's not urgent.

    Apologies for any and all mistakes. German is not my native language.

    VPS 2000 ARM G11 SE NUE OST24 | FreeBSD 14 • VPS nano G11s | Debian 12

    Einmal editiert, zuletzt von Mr.42 ()

    Ente gut, alles gut 3